Local finance company now hiring for a customer service rep!
Duties included but not limited to:
- Answer incoming calls/emails and respond to customer inquiries in a professional and timely manner
- Assist customers with product information, pricing, and order processing
- Resolve customer complaints or issues with patience and empathy
- Maintain accurate and detailed customer records through data entry
- Communicate effectively with customers to ensure their needs are met
Requirements:
- Fluent in English with excellent verbal and written communication skills
- Strong phone etiquette and active listening skills
- Previous experience in customer service or a related field is preferred
- Ability to multitask and prioritize tasks in a fast-paced environment
- Proficient in data entry and computer skills, switchboard experience a plus.
Education:
Kayla Dugas brings unmatched enthusiasm and expertise to our team as our Recruiting Account Manager for the Houma, LA Branch. When Kayla is not at work, she cherishes her role as a devoted mother to both her daughter and son.
A passionate Disney fan, Kayla often dreams about her next magical trip to the happiest place on earth when she's not playing softball. Her love for Disney World is rivaled only by her fondness for her grandmother's chicken and sausage gumbo.
Outside of work, Kayla loves sharing her passion for the outdoors with her family. Whether it’s hunting, fishing, or boat riding, she enjoys every moment spent in nature. Her furry friend, Otis, often tags along for these adventures!
Kayla’s resourceful and amicable nature makes her an invaluable asset to our team. Whether you are a client or a job seeker, Kayla is the person to help you navigate your recruitment needs effectively.
We are proud to have Kayla as a member of our team, and we know that her commitment to excellence positively impacts everyone around her. Get in touch with her today and experience firsthand her dedication and passion for her work.