Job Summary: The Medical Receptionist will be responsible for managing patient interactions, handling administrative tasks, and ensuring the smooth operation of the front desk. The ideal candidate will possess excellent communication skills, a friendly demeanor, and the ability to multitask in a fast-paced environment.

Key Responsibilities:

• Greet and check-in patients as they arrive at the clinic.
• Schedule and confirm patient appointments.
• Answer and direct phone calls in a polite and professional manner.
• Maintain and update patient records and information.
• Verify insurance information and process co-payments.
• Assist with billing and coding as needed.
• Manage patient flow to ensure timely appointments.
• Maintain a clean and organized reception area.
• Handle sensitive information with the highest degree of integrity and confidentiality.
• Provide excellent customer service to patients, families, and healthcare providers.

Qualifications:

• High school diploma or equivalent; additional certification in medical administration is a plus.
• Previous experience as a receptionist or in a related field preferred.
• Proficient in Microsoft Office Suite and medical office management software.
• Strong organizational skills with the ability to prioritize tasks.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.