Oil and Gas company local to the Baton Rouge area is looking for a motivated, experienced customer service representative/warehouseman.
Essential Duties
• Processes request for quotes and informs customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer.
• Ascertains and verifies credit rating of customer and applies to quotation or order.
• Enters customer counter/customer service orders received and distributes copies to assigned departments and/or files as required.
• Computes price, discount, and shipping charges as required.
• Initiates purchase requisitions.
• Informs purchasing of the need to satisfy orders that are on back order and/or that require special attention.
• Confers with production, sales, shipping, warehouse, or common carrier personnel to expedite or trace missing or delayed shipments.
• Follows up on orders to ensure delivery by specified dates.
• Recommends type of packing or labeling needed on order.
• Resolves customer complaints within limits of authority.
• Enters ordered parts on sales orders and prints pick tickets for such parts.
• Pulls parts from the shelves using created pick tickets as per sales orders, where applicable
• May perform warehouse duties, where applicable
• Required to be on call for afterhours parts and service
• Other duties as assigned
Job Requirements
• Sales knowledge
• Knowledge of Microsoft Office and Oracle
• Excellent interpersonal and communication skills
• Requires a high school diploma or equivalent and 0 – 3 years of experience in the field or related field
Kayla Dugas brings unmatched enthusiasm and expertise to our team as our Recruiting Account Manager for the Houma, LA Branch. When Kayla is not at work, she cherishes her role as a devoted mother to both her daughter and son.
A passionate Disney fan, Kayla often dreams about her next magical trip to the happiest place on earth when she's not playing softball. Her love for Disney World is rivaled only by her fondness for her grandmother's chicken and sausage gumbo.
Outside of work, Kayla loves sharing her passion for the outdoors with her family. Whether it’s hunting, fishing, or boat riding, she enjoys every moment spent in nature. Her furry friend, Otis, often tags along for these adventures!
Kayla’s resourceful and amicable nature makes her an invaluable asset to our team. Whether you are a client or a job seeker, Kayla is the person to help you navigate your recruitment needs effectively.
We are proud to have Kayla as a member of our team, and we know that her commitment to excellence positively impacts everyone around her. Get in touch with her today and experience firsthand her dedication and passion for her work.