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Call Center Agent

Jackson, MS

Posted: 05/01/2024 Employment Type: Full Time Industry: Clerical Job Number: Call Center Agent in Jackson, MS Pay Rate: $15/hour

Job Description

Call Center Representatives are expected to make outbound calls to business clients, reading verbatim from a script with the ability to read clearly and concisely. 

  • Must achieve call center performance metrics, and policy and procedures.

Shift for the call center position:

Day shift:

  • Monday-Friday 8:45am-5:00pm and 2 Saturdays a month from 8:45am-4:00pm.

Part time midday shift: 

  • Monday-Friday 3:00pm-7:00pm and 2 Saturdays a month from 8:45am-4:00pm.

Full time midday shift:

  • Monday-Friday 11:00am-7:30pm and 2 Saturdays a month from 8:45am-4:00pm.

Evening shift: 

  • Monday-Friday 5:00pm-9:00pm and 2 Saturdays a month from 8:45am-4:00pm.

Pay for the call center position:

  • $15/hour
  • Weekly pay

Job Requirements

Requirements for the call center position:

  • Basic computer skills/ navigation is a must.
  • Must be receptive to coaching and feedback.
  • Fast paced, high volume call center. Must be able to sit for long periods of time.
  • Call Center experience required.
  • Must be able to pass a background check.
  • Must Be able to articulate words accurately with a friendly, energetic tone.

Meet Your Recruiter

Katie Sinclair
Recruiting Account Manager

Meet Katie Sinclair, our recruiting account manager in Flowood! Hailing from the charming state of Wisconsin, Katie's welcoming personality is matched only by her love of coffee and cheese curds. While she's primarily focused on recruiting for clerical positions, don't be fooled - Katie is also a superstar when it comes to filling industrial roles. However, She's not just a rockstar at work; she's also a loving mother to two beautiful children and a devoted wife. You'll often find her and her family enjoying quality time together either at the Deer Camp or out on the boat. With her fresh perspective and energetic vibes, we couldn't be more thrilled to have Katie on our team!

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About Jackson, MS

Ready to embark on a new career adventure in vibrant Jackson, Mississippi? This charming city offers not only job opportunities but also a rich cultural scene, with landmarks like the Mississippi Museum of Art, Thalia Mara Hall, and the Fondren District's eclectic cuisine and art galleries. Jackson is a hub of growth and innovation, making it an ideal location for professionals looking to thrive. Consider joining us in exploring the job listings in this dynamic area and unlock the door to endless possibilities for your career!