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Call Center Agent

Jackson, MS

Posted: 07/31/2024 Full Time or Temporary? : Full Time Industry: Clerical Job Number: Call Center Agent in Jackson, MS Pay Rate: $15/hour

Job Description

Call Center Representatives are expected to make outbound calls to business clients, reading verbatim from a script with the ability to read clearly and concisely. 

  • Must achieve call center performance metrics, and policy and procedures.

Shift for the call center position:

Day shift:

  • Monday-Friday 8:45am-5:00pm and 2 Saturdays a month from 8:45am-4:00pm.

Part time midday shift: 

  • Monday-Friday 3:00pm-7:00pm and 2 Saturdays a month from 8:45am-4:00pm.

Full time midday shift:

  • Monday-Friday 11:00am-7:30pm and 2 Saturdays a month from 8:45am-4:00pm.

Evening shift: 

  • Monday-Friday 5:00pm-9:00pm and 2 Saturdays a month from 8:45am-4:00pm.

Pay for the call center position:

  • $15/hour
  • Weekly pay

Job Requirements

Requirements for the call center position:

  • Basic computer skills/ navigation is a must.
  • Must be receptive to coaching and feedback.
  • Fast paced, high volume call center. Must be able to sit for long periods of time.
  • Call Center experience required.
  • Must be able to pass a background check.
  • Must Be able to articulate words accurately with a friendly, energetic tone.

Meet Your Recruiter

Katie Sinclair
Recruiting Account Manager

Meet Katie Sinclair, our Clerical Division recruiting account manager in Flowood! Originating from the charming state of Wisconsin, Katie brings a positive attitude and vibrant energy to our team. Her passion for coffee and cheese curds is well known, but it’s her dedication and perseverance that have truly made a difference. Together with our sales team, Katie has been instrumental in expanding the clerical division of our Flowood branch, demonstrating her expertise, commitment to excellence, and "Steadfast" personality. 

Outside the realm of work, Katie leads a fulfilling life as a devoted wife and mother. She and her husband, Hunter, share their home in Pisgah, MS, with their two beautiful children. Family is at the heart of Katie’s values, and she cherishes every moment spent with her loved ones. Whether they’re enjoying the tranquility of Deer Camp or having adventures out on the boat, the Sinclair family knows how to make the most of their time together. Her personal life is a testament to the balance she maintains between her career and family, emphasizing the importance of nurturing both with equal dedication. We are incredibly fortunate to have someone as multifaceted and inspiring as Kate on our team!

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About Jackson, MS

Ready to embark on a new career adventure in vibrant Jackson, Mississippi? This charming city offers not only job opportunities but also a rich cultural scene, with landmarks like the Mississippi Museum of Art, Thalia Mara Hall, and the Fondren District's eclectic cuisine and art galleries. Jackson is a hub of growth and innovation, making it an ideal location for professionals looking to thrive. Consider joining us in exploring the job listings in this dynamic area and unlock the door to endless possibilities for your career!