Search Jobs

Browse our current openings and apply now.

Call Center Agent

Jackson, MS

Posted: 06/18/2025 Full Time or Temporary? : Part-time Industry: Clerical Job Number: Call Center Agent in Jackson, MS Pay Rate: $15.00/hr

Job Description

We are looking for experienced Center Representatives! We have positions available for a fast-paced, inbound call center located in Jackson. Must be able to work in-office, this is NOT a remote position. 

  

Inbound schedule is REQUIRED to work every Monday and Friday FROM 9:00am-5:00pm. You will also be REQUIRED to work every Saturday and Sunday rotating between their day/night shift. Once 30 days of training is completed, there will be opportunity to pick up extra shifts. 

 

Job Requirements

Requirements for the call center position:

  • Basic computer skills/ navigation is a must.
  • Must be receptive to coaching and feedback.
  • Must be able to sit for long periods of time.
  • Call center experience required, minimum of 1 year. 
  • Must be able to pass pre employment screenings.
  • Must be able to articulate words accurately with a friendly, energetic tone. 
  • Must be able to read clearly and concisely.
  • Must achieve call center performance metrics, policies, and procedures.

Additional Information

 

  • There is a 30-day probationary period where absences and tardiness are not permissible. Attendance during training and the nesting period is imperative. Candidates must successfully complete the pre-screen and training requirements to continue the assignment.

 

 

Meet Your Recruiter

Katie Sinclair
Recruiting Account Manager

Meet Katie Sinclair, our Clerical Division recruiting account manager in Flowood! Originating from the charming state of Wisconsin, Katie brings a positive attitude and vibrant energy to our team. Her passion for coffee and cheese curds is well known, but it’s her dedication and perseverance that have truly made a difference. Together with our sales team, Katie has been instrumental in expanding the clerical division of our Flowood branch, demonstrating her expertise, commitment to excellence, and "Steadfast" personality. 

Outside the realm of work, Katie leads a fulfilling life as a devoted wife and mother. She and her husband, Hunter, share their home in Pisgah, MS, with their two beautiful children. Family is at the heart of Katie’s values, and she cherishes every moment spent with her loved ones. Whether they’re enjoying the tranquility of Deer Camp or having adventures out on the boat, the Sinclair family knows how to make the most of their time together. Her personal life is a testament to the balance she maintains between her career and family, emphasizing the importance of nurturing both with equal dedication. We are incredibly fortunate to have someone as multifaceted and inspiring as Kate on our team!

Apply Online

Send an email reminder to:

Share This Job:

Related Jobs:

About Jackson, MS

Ready to embark on a new career adventure in vibrant Jackson, Mississippi? This charming city offers not only job opportunities but also a rich cultural scene, with landmarks like the Mississippi Museum of Art, Thalia Mara Hall, and the Fondren District's eclectic cuisine and art galleries. Jackson is a hub of growth and innovation, making it an ideal location for professionals looking to thrive. Consider joining us in exploring the job listings in this dynamic area and unlock the door to endless possibilities for your career!