As a Customer Service Specialist, you will be a Subject Matter Expert and play a pivotal role in ensuring every customer feels taken care of. You will field incoming requests and schedule service visits. Leading with empathy and a service mindset, you’ll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers.
Benefits offered once you become a full-time employee:
Work Schedule: Monday-Friday 8:00am-5:00pm.
Meet Katie Sinclair, our Clerical Division recruiting account manager in Flowood! Originating from the charming state of Wisconsin, Katie brings a positive attitude and vibrant energy to our team. Her passion for coffee and cheese curds is well known, but it’s her dedication and perseverance that have truly made a difference. Together with our sales team, Katie has been instrumental in expanding the clerical division of our Flowood branch, demonstrating her expertise, commitment to excellence, and "Steadfast" personality.
Outside the realm of work, Katie leads a fulfilling life as a devoted wife and mother. She and her husband, Hunter, share their home in Pisgah, MS, with their two beautiful children. Family is at the heart of Katie’s values, and she cherishes every moment spent with her loved ones. Whether they’re enjoying the tranquility of Deer Camp or having adventures out on the boat, the Sinclair family knows how to make the most of their time together. Her personal life is a testament to the balance she maintains between her career and family, emphasizing the importance of nurturing both with equal dedication. We are incredibly fortunate to have someone as multifaceted and inspiring as Kate on our team!