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Non-Profit Case Manager

Houma, LA 70360

Posted: 06/13/2024 Employment Type: Full Time Industry: Clerical Job Number: Case Manager- The Haven Pay Rate: $38.5K/year

Job Description

Local non-profit that specializes in helping domestic violence survivors and their families now looking to hire for a case manager! If you are passionate about social work and helping people, this is the job for you!!


Essential Duties:

• Provides crisis intervention and advocacy to survivors and/or their families, including telephone counseling/crisis line assistance; assesses the victim’s immediate safety needs and helps victims and witnesses develop a safety plan.
• Assists survivors in receiving self-identified interventions and actions sought form the civil and/or criminal justice systems including support to survivors seeking relief through the courts, help survivors understand court actions, and provide information that enables the survivor in making informed decisions about court actions, decisions, or processes.
• Provides legal and/or medical advocacy to ensure that survivors have immediate access to an advocate who can assist the survivor to receive self-identified interventions including forensic medical exams, reports to law enforcement, advocacy, and counseling.
• Develops and maintains relationships with community agencies; conducts community outreach and education programs relating to domestic violence.
• Provide information and referrals.
• Provides transportation in agency owned vehicles, as needed for survivors.
• Provides basic education regarding the dynamics of domestic violence, dating violence, the impact on children, and non-violent parenting techniques.
• Assists survivors with goal setting, advocacy, referrals, and other assistance.
• Facilitates/Co-facilitates support or educational group sessions.
• Provides advocacy and follow-up as needed with outside agencies.
• Maintains accurate records and processes required paperwork in a timely manner and in accordance with funding sources and agency standards.
• Makes educational/informational presentations to community groups and interested parties.
• Assists with special projects and tasks as assigned by the Executive Director.

Job Requirements


  • Bachelor's Degree required and two years’ previous domestic violence service experience or knowledge preferred. Has the ability to communicate effectively with people from diverse cultures and backgrounds.


       • Person must be a self-starter with a high level of attentiveness to detail. Possess outstanding customer service skills as well as excellent interpersonal, verbal, and written communication                  skills.
       • Must be organized, efficient and detail oriented.
       • Has an interest in working with survivors of domestic violence and interpersonal violence.
       • Strong computer and typing/mouse skills and ability to learn the agency's database (Empower DB). Has the ability to communicate effectively with people of diverse cultures and                             backgrounds.
       • Comfortable working in urgent and high energy work environment.

Meet Your Recruiter

Kayla Dugas
Recruiting Account Manager

Meet Kayla Dugas – our Recruiting Account Manager in Houma! Kayla is happily married to her husband Brennan and together, they have a beautiful daughter who is five years old. The family is also eagerly waiting for the arrival of a new baby boy in April.

She's a passionate Disney fan, and when she's not playing softball, you can often find her daydreaming about her next magical trip to the happiest place on earth. Besides her love for Disney World, Kayla has an affinity for her grandmother's chicken and sausage gumbo.

When Kayla is not working, she shares her passion for the outdoors with her family and loves hunting, fishing, and boat riding. Kayla's furry friend – Otis – loves to join them sometimes! Kayla’s resourceful and amicable nature makes her an asset to our team. Whether you are a client or a jobseeker, Kayla is the person to help you navigate through your recruitment needs.

We are proud to have Kayla as a member of our team, and we know that her commitment to excellence has a positive impact on those around her. Get in touch with her today and experience first-hand her dedication and passion for her work.

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About Houma, LA

Ready to take the next step in your career? Explore our job opportunities in the vibrant area of Houma, Louisiana! Nestled in the heart of Cajun Country, Houma offers a rich tapestry of culture, from delicious crawfish boils to lively Mardi Gras celebrations. Known for its charming bayous, Houma provides a picturesque backdrop for outdoor enthusiasts with opportunities for boating, fishing, and exploring the nearby Mandalay National Wildlife Refuge. Immerse yourself in the local art scene at the Downtown Art Gallery or catch a show at the Houma Terrebonne Civic Center. Join in the excitement of supporting the Houma Marlins baseball team or indulge in the local cuisine that mixes traditional Cajun flavors with a modern twist. Start your new career journey in this dynamic and enchanting region today!