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Production and Client Services Coordinator

Ridgeland, MS 39157

Posted: 01/21/2025 Full Time or Temporary? : Full Time Industry: Clerical Job Number: Production and Client Services Coordinator- Ridgeland, MS Pay Rate: $17.00/hour

Job Description

The Production and Client Services Coordinator position is responsible for managing and overseeing the production of the job through the entire process. This includes quality control as well as the sustainment and development of relationships with customers. Timely and frequent contact with customers, sales and production make this a critical position for monitoring and improving quality and performance.

Job Requirements

  • Minimum of 2 years experience- preferably within a manufacturing/production account manager position.
  • Must be able to appropriately communicate and interact with customers and production managers on a day to day basis.
  • Good judgment, an eye for quality and extremely detailed oriented.
  • Must be able to read and interpret customer specifications.
  • Proactive and positive problem solver, demonstrating analytical and troubleshooting skills with limited or no supervision.

      Computer Skills:

  • Advanced math skills, proficiency in MS Office
  • Illustrator, Photoshop, Acrobat experience a plus

Additional Information

  • Responsible for working directly with customers, sales and production to ensure job is completed correctly. Including working on scheduling projects, estimating printing and direct mail packages, setting up press color OK's as needed and obtaining pre-press proof approvals and imaging data sign offs on all projects.
  • Ensuring excellent relationships between production, vendors, sales and customers requiring strong organizational work habits, good judgment, excellent communication skills, and follow-through on time-sensitive activities.
  • Create job tickets/orders for all product operations as well as work with department managers to schedule and track projects through the production process.
  • Work with shipping department to ensure projects are completed on time and shipped/routed as required, including working with sales to produce final invoices for all projects.
  • Personally act as the representative on behalf of the customer in all activities. Including reviewing proofs with a customer and notifying the customer of alteration charges.

Meet Your Recruiter

Katie Sinclair
Recruiting Account Manager

Meet Katie Sinclair, our Clerical Division recruiting account manager in Flowood! Originating from the charming state of Wisconsin, Katie brings a positive attitude and vibrant energy to our team. Her passion for coffee and cheese curds is well known, but it’s her dedication and perseverance that have truly made a difference. Together with our sales team, Katie has been instrumental in expanding the clerical division of our Flowood branch, demonstrating her expertise, commitment to excellence, and "Steadfast" personality. 

Outside the realm of work, Katie leads a fulfilling life as a devoted wife and mother. She and her husband, Hunter, share their home in Pisgah, MS, with their two beautiful children. Family is at the heart of Katie’s values, and she cherishes every moment spent with her loved ones. Whether they’re enjoying the tranquility of Deer Camp or having adventures out on the boat, the Sinclair family knows how to make the most of their time together. Her personal life is a testament to the balance she maintains between her career and family, emphasizing the importance of nurturing both with equal dedication. We are incredibly fortunate to have someone as multifaceted and inspiring as Kate on our team!

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About Ridgeland, MS

Explore exciting job opportunities around Ridgeland, Mississippi! Nestled in the heart of the Magnolia State, Ridgeland boasts a perfect blend of Southern charm and vibrant growth potential. With its proximity to the picturesque Natchez Trace Parkway, the eclectic Fondren district in nearby Jackson, and delicious Southern cuisine like fried catfish and sweet tea, Ridgeland offers a unique lifestyle for job seekers. From the Mississippi Craft Center showcasing local artisans to the Renaissance at Colony Park for upscale shopping, this area is bursting with opportunities for personal and professional growth. Don't miss the chance to be a part of this enchanting community; start your job search today!