We are hiring for a Technology/Service Manager! Task include manage information technology and computer systems, ensuring technology is accessible and equipped with current hardware and software. Responsible for reporting service-related information, providing first-line computer assistance to staff members, attends all agency sponsored events. You will need to update company website or any social media accounts. You will learn and cross-train on all current and future software applications used by the agency except those used in Accounting and Human Resources departments. Monitor contracts for all technology-based services.

Other task will include:

• Evaluate and recommend upgrade of computer system(s), including software management and development.
• Troubleshoot and maintain computer and technology systems (e.g. camera systems, telephones, access badges, timekeeping, printers, alarm systems, tablets, etc.)
• Monitor contracts for all technology-based services accessed by (phone bill, internet, software, etc.)
• Oversee data entry for all services, including but not limited to Transportation, Nutrition, Senior Centers, In-Home, etc.
• Enter services supplied by Transportation, Nutrition, and other departments in a timely manner.
• Monitor units of service to reconcile with available funding per certain guidelines.
• Work with Accountant/Compliance Manager to establish budget units for services.
• Develop and manage IT budget with the Accountant/Compliance Manager and the Executive Director.
• May be asked to report to work post-disaster, when deemed necessary by the Executive Director and when the facilities have been declared “safe”.

• Experience with WordPress is PREFERRED.
• Experience of 1-2 years of information technology is PREFERRED.  
• Must have a high school diploma or GED.
• Must have knowledge of computer hardware and technology systems by the agency.
• Must have organizational skills and administrative skills, along with maintaining standards for confidentiality. 
• Must be able to meet deadlines, excellent communication skills.
• Must have reliable transportation and good driving record- work duties may include performing errands outside of work.
• Must have car insurance coverage of at least 25k.