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Outbound Call Center Agent

Jackson, MS

Posted: 10/02/2026 Full Time or Temporary? : Full Time Industry: Clerical Job Number: Outbound Call Center Agent in Jackson, MS Pay Rate: $15.00/hr

Job Description

Training Start Date: October 12th 2026

Weekly Pay | Full-Time

We’re hiring experienced Call Center Representatives to join a fast-paced, high-volume call center in Jackson, MS. This is a 100% on-site role (not remote) ideal for individuals who enjoy a structured workday, clear expectations, and consistent hours.

If you’re dependable, professional, and thrive in a goal-driven environment, we’d love to meet you.

What You’ll Be Doing

  • Make outbound calls using a provided script (verbatim)
  • Meet daily and weekly call center performance metrics
  • Follow established policies and procedures
  • Maintain professionalism in a high-volume, fast-paced setting
  • Remain seated for extended periods while handling continuous calls

What We’re Looking For

  • Previous call center experience required
  • 6–12 months of customer service experience
  • Basic computer and navigation skills
  • Strong verbal communication and active listening skills
  • Dependable, punctual, and open to coaching
  • Goal-oriented with a positive attitude
  • Ability to pass a background check
  • Must pass a pre-screener prior to training
  • Must successfully complete a 30-day probationary period with strict attendance

Schedule & Pay

  • Training Start Date: October 12th, 2026
  • Schedule: Monday–Friday: 8:45 AM–5:00 PM, two required Saturdays per month: 8:45 AM–4:00 PM
  • Pay: $15.00 per hour
  • Pay Frequency: Weekly pay

Important Notes

  • This position is on-site only (no remote or hybrid options)
  • Candidates must interview in person and attend a job-site pre-screener to qualify

Additional Information

 

  • There is a 30-day probationary period where absences and tardiness are not permissible. Attendance during training and the nesting period is imperative. Candidates must successfully complete the pre-screen and training requirements to continue the assignment.

 

 

Meet Your Recruiter

Katie Sinclair
Sr. Recruiting Account Manager

Meet Katie Sinclair, our Clerical Division recruiting account manager in Flowood! Originating from the charming state of Wisconsin, Katie brings a positive attitude and vibrant energy to our team. Her passion for coffee and cheese curds is well known, but it’s her dedication and perseverance that have truly made a difference. Together with our sales team, Katie has been instrumental in expanding the clerical division of our Flowood branch, demonstrating her expertise, commitment to excellence, and "Steadfast" personality. 

Outside the realm of work, Katie leads a fulfilling life as a devoted wife and mother. She and her husband, Hunter, share their home in Pisgah, MS, with their two beautiful children. Family is at the heart of Katie’s values, and she cherishes every moment spent with her loved ones. Whether they’re enjoying the tranquility of Deer Camp or having adventures out on the boat, the Sinclair family knows how to make the most of their time together. Her personal life is a testament to the balance she maintains between her career and family, emphasizing the importance of nurturing both with equal dedication. We are incredibly fortunate to have someone as multifaceted and inspiring as Kate on our team!

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About Jackson, MS

Ready to embark on a new career adventure in vibrant Jackson, Mississippi? This charming city offers not only job opportunities but also a rich cultural scene, with landmarks like the Mississippi Museum of Art, Thalia Mara Hall, and the Fondren District's eclectic cuisine and art galleries. Jackson is a hub of growth and innovation, making it an ideal location for professionals looking to thrive. Consider joining us in exploring the job listings in this dynamic area and unlock the door to endless possibilities for your career!